The median annual wage for claims adjusters, examiners, and investigators was $68,270 in May 2020. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $41,950, and the highest 10 percent earned more than $103,610.
The median annual wage for insurance appraisers, auto damage was $65,550 in May 2020. The lowest 10 percent earned less than $46,410, and the highest 10 percent earned more than $95,630.
In May 2020, the median annual wages for claims adjusters, examiners, and investigators in the top industries in which they worked were as follows:
| Federal government | $79,830 |
| Direct insurance (except life, health, and medical) carriers | 67,770 |
| Agencies, brokerages, and other insurance related activities | 65,040 |
| State government, excluding education and hospitals | 63,630 |
| Direct health and medical insurance carriers | 58,740 |
In May 2020, the median annual wages for insurance appraisers, auto damage in the top industries in which they worked were as follows:
| Management of companies and enterprises | $70,910 |
| Professional, scientific, and technical services | 65,080 |
| Agencies, brokerages, and other insurance related activities | 64,080 |
Most claims adjusters, appraisers, examiners, and investigators work full time. However, their work schedules may vary.
Adjusters often arrange their work schedules to accommodate evening and weekend appointments with clients. This requirement sometimes results in adjusters working irregular schedules, especially when they have a lot of claims to review.
Insurance investigators often work irregular schedules because of the need to contact people who are not available during normal business hours. Early morning, evening, and weekend work is common.
In contrast, auto damage appraisers typically work regular hours and rarely work on weekends.
